Cross Roads COVID-19 Update
Hello everyone! My name is Madison and I am the Co-Owner and Creative Director of Cross Roads Escape Games along with my husband, Luke. I wanted to share with you an update as to how we are handling this time being closed and what new operating procedures we will be implementing to keep Cross Roads Escape Games a safe place to visit.
First, I want to thank everyone who was very understanding about us having to cancel their upcoming booking with us. And we really appreciate those who were willing to take a credit code over a refund. I also want to thank those who purchased a gift card from us during this time. We really appreciate all the help and support our community is showing us.
Currently, we are under a government mandated closure until further notice. We are watching the news and constantly checking to see when we may be able to reopen. We want to make sure it is safe to open, and we are not putting our employees or customers at risk. We will be reopening as soon as we receive word that gatherings of up to 10 people are permitted.
Our last day of operation was March 15th, which was also first day of our March Madness Escape Room Tournament. Sadly, we did have to cancel that tournament but many of the businesses who sponsored a prize are willing to work with us again on a future event, so hopefully we will see a similar event again soon.
In a previous update at the beginning of March, we mentioned that The Hex Room was going to close for a period in April to allow for a revamp. Unfortunately, the revamp is postponed for the time being. With other companies closing we are finding it difficult to get the equipment and supplies that we need. We also want to make sure we have the funds to support ongoing business expenses for as long as we may be required to close.
Upon reopening, we are implementing new operating procedures to make Cross Roads Escape Games a safe environment for both customers and our employees. A few steps we will be taking are:
- Groups will never come in contact with another group. We will have less available games per day to insure that the lobby is never shared by two different groups. The lobby will be cleaned between every group.
- Longer resets, to allow ample time for sanitizing the games between use. Game Masters will have a full hour to reset and thoroughly clean all props, locks, and surfaces between every game using medical grade disinfectant.
- Hand sanitizer will be available throughout the building for customers and employees. All customers will be required to use hand sanitizer or wash their hands in the bathrooms before entering the games.
- Employees will be provided with a washable cloth mask. Masks will be required to be worn around customers at all times.
- Props and costumes considered unnecessary to the game will be removed. To help prevent contamination, only necessary items will be in the game.
We appreciate you being a loyal customer and we will continue to bring you high quality immersive entertainment. Because of your support over the years, we will be opening again soon.
Sincerely,
Madison Rhoades
Geovanna Flores (RUBY): Geovanna Flores is a Los Angeles native and recent USC Thornton School of Music graduate. A classically trained opera singer, Flores enjoys performing opera as well as musical theatre, theatrical and commercial acting, and performance poetry. During her time at USC, Geovanna was seen with the USC Opera as a Nina in Ainadamar, played Lucy T. Slut in Avenue Q with the Musical Theatre Repatory of USC, and Consuelo in West Side Story in the historic first Kaufman School of Dance, Thornton School of Music and USC School of Dramatic Arts collaborative production. Flores is a proud Latina, speaks fluent Spanish and incorporates her passion for social justice and Latinx culture into her poetry. When not performing, auditioning, or in rehearsal, Flores teaches voice and piano in West Los Angeles. www.GeovannaFlores.com
Amy Melendrez (RUBY): Born and raised in L.A., Amy is a recent graduate of the University of Southern California and is excited to be jumping into the world of The Séance! Amy was most recently seen in Accidental Joy, a new musical workshop. While pursuing her B.A. in Theatre, she also attended the British American Drama Academy. She has appeared in various collegiate productions including Heathers, Mr. Burns: A Post Electric Play, Time and the Conways, The Penelopiad, and the staged reading of Hipster Sweatshop.
Tara Virgil (RUBY/ PUPPETEER): Tara Virgil is extremely excited to be a part of Cross Roads Escape Games newest addition: The Séance. She has had 7 years of theater acting experience and is thrilled to be trying something new. She has been in numerous productions over the years, including The Little Shop of Horrors as Mrs. Mushnik and Aladdin as Genie. Tara hopes to pursue acting as a future endeavor and will hopefully be attending CSULB in the spring for a degree in theater.
Brittani Prenger (PUPPETEER): Brittani has been performing all of her life. She is currently at Knott’s Berry Farm as a train robber and she just wrapped up her first year at Ghost Town Alive as the town’s medium, Marley Dixon. Her Séance’s were a whole lot different than this one. Soon she will be performing with the Mixed Company Carolers all Christmas season. For the last 6 Halloween’s she has been scaring at Knott’s Scary Farm and Dark Harbor on the Queen Mary. Brittani is a big musical theatre girl, some of her more recent roles were Inga (Young Frankenstein), Brenda Strong (Catch Me if You Can), Hodel (Fiddler on the Roof), Kate Monster (Avenue Q), Baker’s Wife (Into the Woods) and Gingy/Sugarplum Fairy (Shrek). She is excited to be joining The Séance cast this season. 
Desiree Nguyen (PUPPETEER): Desiree Nguyen is feeling spooktacular about making her debut at Cross Roads Escape Games! She graduated from UCI in 2017 and literally majored in Drama. While she considers herself primarily a director these days, it’s always a thrill to return to acting. Desiree has directed with OC New Voices Playwrights and UCI. She’s also stage managed and crewed at several Orange County community theatres including Chance Theater, Stagedoor Repertory, Newport Theatre Arts Center, and New Swan Shakespeare Festival. Desiree builds puppets, enjoys clowning, and loves supporting diverse talent and new works onstage. As an actor, she often plays dead people. It’s probably because she’s also a little dead inside. Desiree would like to thank her family and friends for supporting her and putting up with her morbid sense of humor. She tones it down on social media though. Follow her work on Instagram: @theatricaldez
Stepy Kamei (PUPPETEER): Stepy Kamei has been working in immersive theater and haunts since 2015. Her recent immersive theater credits include award-nominated Internal and the Captivated series, while haunt credits include Horror Made Here and Dark Harbor. She can currently be seen performing in The Séance as well as Dark Harbor for the 2019 haunt season, and is collaborating as a writer on an upcoming immersive theater production.
Madison Rhoades (Writer, Director, Producer, Scenic Designer, Puppet Designer): Madison Rhoades is the Co-Owner and Creative Director of Cross Roads Escape Games. She graduated with a B.A. in Fine Arts and Theatre from USC in 2013. She was the scenic designer for many small theatres around Los Angeles. She performed in the interactive theatre show, Delusion, for it’s first 3 years and was the Lead Scenic Painter for The Queen Mary’s Dark Harbor from 2013-2015. Madison always dreamed of owning her own theatre one day. After falling in love with escape rooms, she opened Cross Roads in 2016 with her husband and has been designing games and interactive experiences ever since. 
Luke Rhoades (Asst. Director, Producer, Technical Director): Luke Rhoades is the Co-Owner and Technical Director of Cross Roads Escape Games. He graduated Vanguard University in 2014 with a B.A. in Theatre. Upon graduating Luke was the Master Carpenter at the American Academy of Dramatic Arts in Hollywood. He opened his own Escape Room business with his wife in 2016.
Ian Momii (Lighting Designer): Ian’s background ranges all over the live event spectrum, having his hands in anything from theatre and concerts to corporate events and award shows. Locally in Los Angeles he is likely best known for his work as Lighting Designer and Technical Director for Delusion from 2014- spring 2019. Ian has also been part of Ceaseless Fun with their production of They Who Saw The Deep, and most recently Scout Expedition Co’s The Nest. Ian is excited to be returning to Cross Roads having helped Madison and Luke with The Hex Room and The Fun House.
Lauren Orgill (Costume Designer/ Prop Master): Lauren is proud to be working at Cross Roads Escape Games again after assisting with costumes and props for The Hex Room, The Fun House, and The Psych Ward. You may also recognize her as Nurse Ratched promoting The Asylum mini-game. Lauren has a degree in Interior Design, and she has been sewing both interior projects and custom costumes for over 30 years. 
Christian Mutter (Special Effects): Christian Mutter is currently a Mechanical Engineering student at CSU Fullerton and enjoys tinkering with robotics and programming. He is excited to have the opportunity to apply those interests in The Séance. 
The Séance has been something I have always wanted to do since we very first opened. It was actually planned to be one of our very first experiences. Back in 2015/2016 immersive theater was still very new, and even escape rooms were only know by a small handful of people, so we decided to wait.
